The options highlighted in our booking system are typically available for your particular tour or package.   Please note that some of our cruisetours do not include all your excursions – because traveler appetites vary, its important that we provide you options of things you might want to do while in Alaska or the Yukon.   You can always add these later.

Yes, please let us know in the comments section of your booking where you would like to add additional hotel nights or select it during the booking process.  Please note that hotel availability & rates are not guaranteed until paid in full.

Its important to book the correct date for your cruisetour or package, making sure that the end date is on or before you need to join a cruise or another tour.  If you aren’t sure, feel free to give one of our travel designers a call at 907.531.9140 or use our chat feature.

Due to Alaska’s popularity, we try to only offer dates in which we have availability or know we can accommodate your request.  We are presently working on a waitlist option in our booking system so we can notify you should space open up.

Living in Alaska, we have first hand experience with our 180 degree variations with weather!   Typically when weather delays happen, we NORMALLY have the option to move you to the next day or sometimes refund your tour/package/excursion.   Sadly these are all tied to availability.  Its important to always build buffer in your travels (and one of our core requirements when we do handle your Alaska/Yukon vacation).   Travel insurance is also a must – it will reimburse for any unexpected hotel stays or non-refundable options (if we aren’t able to, for example).

All tours & packages offered by Alaska Travel Desk are based on 2 adults sharing 1 room.   Most packages will have options to include children and 3rd or 4th occupants in a room, as some vendors do offer child discounts; however most hotels do charge for 3rd or 4th adults in a room (over the age of 12).

Due to the popularity and complexity of many of our tours, in order to serve you better we only require a 10% deposit to start the booking process.   Once we receive your booking, one of our travel advisors then works at ensuring we have available space with our airline, hotel, and transportation partners before we charge you in full.   Should we NOT be able to confirm everything as outlined in our packages, our travel advisor will go over alternative options / upgrades.   If none of these are acceptable, we can refund your deposit in full.   

Once we are able to confirm all of your travel options, we typically require full payment unless otherwise noted.  Should we allow a payment plan, our travel advisor will go over the dates at which we can automatically process payments, including the final payment date.

Each package has a number of vendors that have different change or cancellation policies.   These will be highlighted during our booking process and duplicated on your receipt.  Its very important that you do purchase travel insurance as plans can change, and insurance will cover any losses that we are not able to refund/change depending on the reason for change.

Alaska Travel Desk focuses on using Alaskan owned, managed, or operated companies that employ Alaskans year round (compared to just seasonal).   Many of our vendors are operators we trust and have taken multiple tours / excursions / hotel nights and trust them.     We also make a donation to United Way of Southeast Alaska for each Tour package / CruiseTour purchased.  United Way directly assists with non-profits in 34 communities in Alaska’s panhandle.

And unlike the big dot com travel sites, we activately participate in the local Alaskan economy.   This means more than just joining the local chamber, we participate in travel fairs, coordinate donations from our cruise ship & tourism partners, and work to enhance the travel experience for our locals and tourists alike. 

Unfortunately, both the Alaska Railroad and McKinley Explorer assign seats in advance and we don’t have a way to request a certain car or spot.  When traveling together, most of the time you will be seated together.

Both the Alaska Railroad and McKinley Explorer allow travelers to move about the train and visit other cars and expand their abilities to enjoy the Alaskan rails.